When one Cactizen made us rethink our policies

The CACTUS Way #4: Speak up and listen actively; differences enrich us.   India has four public holidays when all offices, schools, banks, and government offices are required to be shut. As a global organization with customers from over 100 countries, this was stopping us from being available to our customers. This rule of keeping […]
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Making sure we never fail our clients again

The CACTUS Way #1: Make your customer succeed; set no limit to what you can do.   “How can we stop this from happening to our clients in the future?” A simple question that changed the way we work. In October 2019, the Mumbai office had started experiencing power fluctuations. This office housed a majority […]
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