{"id":3913,"date":"2021-12-06T17:04:56","date_gmt":"2021-12-06T11:34:56","guid":{"rendered":"https:\/\/cactusglobal.com\/kr\/?p=3913"},"modified":"2021-12-09T11:38:55","modified_gmt":"2021-12-09T06:08:55","slug":"cactus-communications-bags-three-prizes-at-the-international-customer-experience-awards-and-at-the-cx-asia-excellence-awards","status":"publish","type":"post","link":"https:\/\/cactusglobal.com\/kr\/press\/cactus-communications-bags-three-prizes-at-the-international-customer-experience-awards-and-at-the-cx-asia-excellence-awards\/","title":{"rendered":"\uce91\ud130\uc2a4, \uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1 \ubc0f CX \uc544\uc2dc\uc544\uc6b0\uc218\uc0c1 \uc138 \ubd80\ubb38 \uc218\uc0c1"},"content":{"rendered":"\n<p>\uacfc\ud559 \ubc1c\uc804\uc744 \uc55e\ub2f9\uae30\ub294 \uae30\uc220 \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4 \uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 (CACTUS)\uac00 <strong>\uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1(International Customer Experience Awards; ICXA)<\/strong>\uacfc <strong>CX<\/strong> <strong>\uc544\uc2dc\uc544\uc6b0\uc218\uc0c1<\/strong><strong>(<\/strong><strong>CX Asia Excellence Awards) <\/strong>\uc138 \ubd80\ubb38\uc5d0\uc11c \uc218\uc0c1\ud558\ub294 \uae30\uc5fc\uc744 \ud1a0\ud588\ub2e4. \uc2dc\uc0c1\uc2dd\uc740 2021\ub144 11\uc6d4 18\uc77c\uacfc 23\uc77c \uc628\ub77c\uc778\uc73c\ub85c 250\uc5ec \uae30\uc5c5\uc774 \ucc38\uac00\ud55c \uac00\uc6b4\ub370 Awards International Pvt Ltd(\uc601\uad6d)\uc640 IQPC CX Network(\uc2f1\uac00\ud3ec\ub974)\uc758 \uc8fc\ucd5c\ub85c \uce58\ub7ec\uc84c\ub2e4.<\/p>\n\n\n\n<p>\uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 \ub294 \ud32c\ub370\ubbf9 \uae30\uac04 \uc911 \uace0\uac1d\ub4e4\uc5d0\uac8c \ubb34\ub8cc \uc11c\ube44\uc2a4\ub97c \uc120\ubcf4\uc5ec \u2018<strong>\ucd5c\uc6b0\uc218<\/strong> <strong>\ube0c\ub79c\ub4dc<\/strong> <strong>\uacbd\ud5d8<\/strong>\u2019 \ubd80\ubb38 <strong>\ub3d9\uc0c1<\/strong>, \uc9c1\uc6d0\uacfc \uace0\uac1d\ub4e4\uc744 \uc704\ud55c \uce91\ud130\uc2a4\uc758 \ud601\uc2e0 \ud504\ub85c\uadf8\ub7a8 Infiniti\uc640 \uace0\uc720\uc758 \uace0\uac1d \uc911\uc2ec \ube44\uc988\ub2c8\uc2a4 \uc774\ub2c8\uc154\ud2f0\ube0c\uc778 \u2018\ud3c9\uc0dd \uace0\uac1d(Customer for Life)\u2019\uc73c\ub85c <strong>\u2018<\/strong><strong>\ucd5c\uc6b0\uc218 \uace0\uac1d\uc911\uc2ec \ubb38\ud654<\/strong><strong>\u2019 <\/strong>\ubd80\ubb38 <strong>\uc740\uc0c1<\/strong>\uc744 \uc218\uc0c1\ud588\ub2e4. \ub610\ud55c, \uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 \uace0\uac1d\uacbd\ud5d8 \ubc0f \ud488\uc9c8 \ub2f4\ub2f9 \ubd80\uc0ac\uc7a5 \ub8e8\ube44\ub098 \ud30c\uce74(Rubina Parkar) \ub294 2019\/21\ub144 \uace0\uac1d \uacbd\ud5d8\uc5d0 \uc2ec\ub300\ud55c \uc601\ud5a5\uc744 \ubbf8\uce5c \uace0\uac1d\uacbd\ud5d8(CX) \ud504\ub85c\uc81d\ud2b8 \uc5ec\ub7ec \uac74\uc744 \uc774\ub048 \uacf5\ub85c\ub97c \uc778\uc815 \ubc1b\uc544 <strong>\u2018<\/strong><strong>\ucd5c\uc6b0\uc218 \uace0\uac1d \uacbd\ud5d8<\/strong><strong>(<\/strong><strong>\uac1c\uc778<\/strong><strong>)<\/strong><strong>\u2019 <\/strong>\ubd80\ubb38<strong> \uae08\uc0c1<\/strong>\uc744 \ubc1b\uc558\ub2e4.<\/p>\n\n\n\n<p>\uc5d0\ub514\ud2f0\uc9c0 \ucd5c\uace0\uc6b4\uc601\ucc45\uc784\uc790 \ube44\uce74\uc2a4 \ub098\ub791(Vikas Narang)\uc740 &#8220;\uc774\ubc88 \uc218\uc0c1\uc740 \uc6d0\uaca9 \uadfc\ubb34 \ud658\uacbd\uc5d0\uc11c\ub3c4 \uc9c0\uc18d\ub41c \uce91\ud130\uc2a4\uc758 \uace0\uac1d \uc911\uc2ec \ubb38\ud654\uc640 \uac00\uce58 \uad6c\ud604\uc744 \uc704\ud55c \ub178\ub825\uc744 \uc778\uc815\ubc1b\uc740 \uac83\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud6cc\ub96d\ud55c \uc131\uacfc\ub97c \uc774\ub8ec \uac83\uc5d0 \ub300\ud574 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ud5cc\uc2e0\ud574\uc900 \ubaa8\ub4e0 \uc9c1\uc6d0\ub4e4\uc744 \ucd95\ud558\ud558\uba70, \uc5f0\uad6c\uc640 \ucd9c\ud310\uc744 \ud1b5\ud574 \uc778\ub958\uc5d0 \ubd09\uc0ac\ud558\ub294 \uc6b0\ub9ac\uc758 \ubaa9\ud45c\uc5d0 \ud568\uaed8 \ud574\uc8fc\uc2e0 \uc804 \uc138\uacc4\uc758 \uace0\uac1d\ub4e4\uc5d0\uac8c \uac10\uc0ac\ub4dc\ub9bd\ub2c8\ub2e4.\u201d\ub77c\uace0 \ub9d0\ud588\ub2e4.<\/p>\n\n\n\n<p>\uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1(The International Customer Experience Awards; ICXA)\uc740 \uc138\uacc4 \uc720\uc218\uc758 \uace0\uac1d\uacbd\ud5d8\uc0c1\uc73c\ub85c, CX \ud601\uc2e0\uc744 \uc774\ub8ec \uc804\ubb38\uac00\ub4e4\uc758 \uc131\ucde8\ub97c \uc778\uc815\ud558\uae30 \uc704\ud574 \ub3c4\uc785\ub418\uc5c8\ub2e4. CX \uc544\uc2dc\uc544\uc6b0\uc218\uc0c1(CX Asia Excellence Awards) \uc5ed\uc2dc \uace0\uac1d \uacbd\ud5d8 \ubd84\uc57c\uc5d0\uc11c \ucd5c\uace0\uc758 \uc131\ucde8\uc640 \uae30\uc5ec\uc5d0 \ub300\ud574 \uc218\uc5ec\ub41c\ub2e4.<\/p>\n\n\n\n<p>2002\ub144 \ucd9c\ubc94 \uc774\ub798 \uce91\ud130\uc2a4\ub294 \ud601\uc2e0\uacfc \uae30\uc220\ub85c \uacfc\ud559\uc758 \uc811\uadfc\uc131\uc744 \ub192\uc774\uba70 \uc5f0\uad6c \ucd9c\ud310 \ubd84\uc57c\ub97c \uc120\ub3c4\ud574\uc654\ub2e4. \ud604\uc7ac 190\uc5ec\uac1c\uad6d 1,300\uac1c \uc774\uc0c1\uc758 \uc5f0\uad6c \ubd84\uc57c\uc5d0\uc11c 60\ub9cc \uc774\uc0c1\uc758 \uace0\uac1d\ub4e4\uacfc \ud568\uaed8 \ud558\uace0 \uc788\ub2e4. \uce91\ud130\uc2a4\uc758 \uc9c1\uc6d0\ub4e4\uc740 \ud56d\uc0c1 \uace0\uac1d \uc911\uc2ec\uacfc \uace0\uac1d\uc744 \uc704\ud55c \ud5cc\uc2e0\uc744 \uae30\uce58\ub85c \uc0bc\ub294\ub2e4. \uc774\ubc88 \uc218\uc0c1\uc740 \u2018\uace0\uac1d\uc744 \uc131\uacf5\uc2dc\ud0a4\ub77c; \uc2a4\uc2a4\ub85c\uc5d0\uac8c \ud55c\uacc4\ub97c \ub450\uc9c0 \ub9c8\ub77c(Make your customer succeed; set no limits to what you can do)\u2019\ub77c\ub294 \uce91\ud130\uc2a4\uc758 \uae30\uc5c5 \uc774\ub150 \uad6c\ud604\uc744 \uc99d\uba85\ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"600\" height=\"425\" src=\"https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-cx-personality-gold-award-cactus.jpeg\" alt=\"\" class=\"wp-image-3910\" srcset=\"https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-cx-personality-gold-award-cactus.jpeg 600w, https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-cx-personality-gold-award-cactus-300x213.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"450\" height=\"400\" src=\"https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-customer-centric-culture-silver-award.jpeg\" alt=\"\" class=\"wp-image-3909\" srcset=\"https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-customer-centric-culture-silver-award.jpeg 450w, https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-customer-centric-culture-silver-award-300x267.jpeg 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"600\" height=\"425\" src=\"https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-brand-experience-bronze-award.jpeg\" alt=\"\" class=\"wp-image-3908\" srcset=\"https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-brand-experience-bronze-award.jpeg 600w, https:\/\/cactusglobal.com\/kr\/wp-content\/uploads\/2021\/12\/best-brand-experience-bronze-award-300x213.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\uacfc\ud559 \ubc1c\uc804\uc744 \uc55e\ub2f9\uae30\ub294 \uae30\uc220 \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4 \uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 (CACTUS)\uac00 \uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1(International Customer Experience Awards; ICXA)\uacfc CX \uc544\uc2dc\uc544\uc6b0\uc218\uc0c1(CX Asia Excellence Awards) \uc138 \ubd80\ubb38\uc5d0\uc11c \uc218\uc0c1\ud558\ub294 \uae30\uc5fc\uc744 \ud1a0\ud588\ub2e4. \uc2dc\uc0c1\uc2dd\uc740 2021\ub144 11\uc6d4 18\uc77c\uacfc 23\uc77c \uc628\ub77c\uc778\uc73c\ub85c 250\uc5ec \uae30\uc5c5\uc774 \ucc38\uac00\ud55c \uac00\uc6b4\ub370 Awards International Pvt Ltd(\uc601\uad6d)\uc640 IQPC CX Network(\uc2f1\uac00\ud3ec\ub974)\uc758 \uc8fc\ucd5c\ub85c \uce58\ub7ec\uc84c\ub2e4. \uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 \ub294 \ud32c\ub370\ubbf9 \uae30\uac04 \uc911 \uace0\uac1d\ub4e4\uc5d0\uac8c \ubb34\ub8cc \uc11c\ube44\uc2a4\ub97c \uc120\ubcf4\uc5ec \u2018\ucd5c\uc6b0\uc218 \ube0c\ub79c\ub4dc [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":3911,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\uce91\ud130\uc2a4, \uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1 \ubc0f CX \uc544\uc2dc\uc544\uc6b0\uc218\uc0c1 \uc138 \ubd80\ubb38 \uc218\uc0c1 | CACTUS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cactusglobal.com\/kr\/press\/cactus-communications-bags-three-prizes-at-the-international-customer-experience-awards-and-at-the-cx-asia-excellence-awards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\uce91\ud130\uc2a4, \uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1 \ubc0f CX \uc544\uc2dc\uc544\uc6b0\uc218\uc0c1 \uc138 \ubd80\ubb38 \uc218\uc0c1 | CACTUS\" \/>\n<meta property=\"og:description\" content=\"\uacfc\ud559 \ubc1c\uc804\uc744 \uc55e\ub2f9\uae30\ub294 \uae30\uc220 \uc194\ub8e8\uc158 \uc81c\uacf5\uc5c5\uccb4 \uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 (CACTUS)\uac00 \uad6d\uc81c\uace0\uac1d\uacbd\ud5d8\uc0c1(International Customer Experience Awards; ICXA)\uacfc CX \uc544\uc2dc\uc544\uc6b0\uc218\uc0c1(CX Asia Excellence Awards) \uc138 \ubd80\ubb38\uc5d0\uc11c \uc218\uc0c1\ud558\ub294 \uae30\uc5fc\uc744 \ud1a0\ud588\ub2e4. \uc2dc\uc0c1\uc2dd\uc740 2021\ub144 11\uc6d4 18\uc77c\uacfc 23\uc77c \uc628\ub77c\uc778\uc73c\ub85c 250\uc5ec \uae30\uc5c5\uc774 \ucc38\uac00\ud55c \uac00\uc6b4\ub370 Awards International Pvt Ltd(\uc601\uad6d)\uc640 IQPC CX Network(\uc2f1\uac00\ud3ec\ub974)\uc758 \uc8fc\ucd5c\ub85c \uce58\ub7ec\uc84c\ub2e4. \uce91\ud130\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc988 \ub294 \ud32c\ub370\ubbf9 \uae30\uac04 \uc911 \uace0\uac1d\ub4e4\uc5d0\uac8c \ubb34\ub8cc \uc11c\ube44\uc2a4\ub97c \uc120\ubcf4\uc5ec \u2018\ucd5c\uc6b0\uc218 \ube0c\ub79c\ub4dc [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cactusglobal.com\/kr\/press\/cactus-communications-bags-three-prizes-at-the-international-customer-experience-awards-and-at-the-cx-asia-excellence-awards\/\" \/>\n<meta property=\"og:site_name\" content=\"CACTUS\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-06T11:34:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-09T06:08:55+00:00\" \/>\n<meta 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