Process Coordination (Transcription)

About Cactus Communications Private Limited (

Cactus Communications is a leading provider of communication solutions including academic and scientific editing, medical communications, publication support services, English-language workshops, transcription, and translation. Our company's mission is to enable growth through effective communication. We offer services to two key client segments worldwide: academia (researchers, scholarly journals and publishers, universities, and academic societies) and pharmaceutical & device companies.

About the Opportunity:

Selected candidate's day-to-day responsibilities include:

1. Interacting with client managers, freelance transcribers, and in-house editors for communicating job-related deliverable (including deadlines) and resolving job-related issues

2. Allocating jobs, anticipating short-term capacity fluctuations, and block time for internal initiatives

3. Ensuring adherence to processes and deadlines and timely delivery of all jobs and ensuring that all the files are downloaded and converted to compatible formats

4. Downloading audios/videos from various sources

5. Providing support to the process manager by handling inquiries

6. Managing job allocation, tracking of jobs, and delivery without any breach

7. Providing tech support to the transcription team (processing audios and sharing data)

# of opportunities available: 1

Skill(s) required: Audacity (optional) 

Who can apply:

Only those candidates can apply who:

  • Are available for a full-time opportunity 
  • Have excellent written / oral English communication skills
  • Are available for a shift timing of 7:30 AM to 4:30 PM
  • Have relevant skills and interests
  • Have done Graduation / Post graduation in any field.

Other requirements:

  • Excellent written and verbal communication skills (mandatory)
  • Proficiency in MS office (mandatory)
  • Some experience on software such as Audacity or any media processing software is a plus


1) Flexible work hours

2) No Night Shift

3) Informal dress code

4) 5 days a week (fixed Saturday AND Sunday off)

Job location: 
Vashi, Mumbai

Application process

Apply: To apply, send in your CV to or you can call on +912267148888 to know more about the position.

Cactus Communications Pvt. Ltd.
510 Shalimar Morya Park Off Link Road, Andheri (W)
Mumbai 400-053, India
Phone: +91–22–67148888 Fax: +91–22–67148889
Career Enquiries: