Intern, Client Servicing
Want to work with India’s no.1 mid-sized company? Let’s talk!
Cactus Communications (www.cactusglobal.com) is a leading provider of communication solutions, including academic and scientific editing, medical communications, publication support services, English language workshops, transcription, and translation. Our company mission is to enable growth through effective communication.
Editage (www.editage.com) a division of Cactus Communications provides high-quality services to academic, publishing, and pharmaceutical communities.
If you are looking to gain exposure in the dynamic field of customer service, this is an excellent opportunity for you. As an Intern, Client Servicing at CACTUS, you will work collaboratively with members across multiple departments to monitor and achieve the targets towards CHAT conversion rates .
- The Intern will play the role of a Chat Associate converting clients over the CHAT portal
- Working with team members to monitor and achieve the targets towards CHAT conversion rates, prospect gathering, client conversion rate, influencing repeat customers, etc.
- Converting leads generated over chat
- Gathering prospects
- Tagging clients history
You fit the bill if
- You are a Graduate
- You have Basic Computer knowledge & decent typing speed.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
SHIFT TIMINGS - Any time between 5 am - 11:30 pm (9 hours shift)